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- Serial number for HP 230 wireless mouse and keyboard - NOT W...

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10-31-2024 03:14 AM
Hi - bought a HP 230 wireless keyboard and mouse combo in Apr- 24 from Amazon. It has stopped working and the serial No is not recognised on the HP website so I cannot get any assistance/replacement. Please advise, as I haven’t had it for long so it’s very disappointing that it has stopped working.
10-31-2024 10:16 AM
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