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UlfJ
New member
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Message 1 of 4
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Slow ethernet speed

HP Recommended
HP Pavilion p6-2061sc
Microsoft Windows 10 (64-bit)

I can't get the speed up more than 200 Mbit/s. I should have 300-600 Mbits/s, which I get when I test with my job laptop connected  to my router with same cable.  The network card is Realtek PCIe GbE Family Controller. 

The settings  in Control Panel - network status - ethernet - properties - configure - advanced:

Inactivation of gigabit  - inactivated

Energy effective ethernet - inactivated

Green ethernet - inactivated

Speed and duplex  -1.0 Gbps Full duplex.

When I check the Ethernet properties in network status it states 1 Gbit/s. 

The driver verison  for the network card is updated through Realtek website and I have run ipconfig /flushdns and netsh winsock reset. Now I don't know what more to do.

 

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@UlfJ Welcome to HP Community!

 

 I understand you have issues with slow Ethernet connection,

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

 

Have you attempted to update the network adapter & BIOS?

(Click here to find and install it, if you haven't done it yet)

 

While you respond to that, here are a few reasons why the ethernet could be slow and what you could do to resolve it:

 

Step 1: Detecting and removing spyware and adware

If the computer becomes slow after connecting to the Internet, or your home page changes to a page you do not want, or unwanted desktop links appear, or advertising windows pop up repeatedly, then the computer probably has spyware or adware installed. Spyware and adware can be very difficult to remove manually. For more information about spyware and how to remove spyware from the computer, refer to Computer Might Be Infected by a Virus or Malware (Windows 10.

 

Step 2: Scanning for and removing viruses

Many viruses use an Internet connection when a browser window is opened and can cause the computer to slow down or stop responding. For more information about how to scan and remove viruses, refer to Computer Might Be Infected by a Virus or Malware (Windows 10, 

   NOTE:

After scanning and removing spyware and viruses, run Windows Update to update your computer.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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UlfJ
Author
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Message 3 of 4
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HP Recommended

I uninstalled my Panda Dome antivirus package and wupti the speed was up to the right level. I installed a free antivirus packagefrom Avast.com, which slowed down the speed a fraction, hardy noticeable.  Avast was the recommended solution from our IT department for home computers so I believe it's reasonably safe.

Problem solved.

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praveen196
HP Support Agent
HP Support Agent
10,488 10,464 477 792
Message 4 of 4
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HP Recommended

@UlfJ

 

Thank you for the update.

 

We are happy to hear that the problem is resolved.

 

In the future, if you have any concerns. Please get back to us. We will assist you.

 

Have a nice day!!

 

 

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