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HP Recommended
HP Pavilion Desktop PC TP01-3000i (4M0J9AV)
Microsoft Windows 11

LS,

Does anyone have the same issue:

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124

This always happens on WIFI after sleep of pc, on LAN no problem.

Regards

E.A.

2 REPLIES 2
HP Recommended

I have this error and so far they haven't been able to fix it. It happens once, sometimes twice a day, often after midnight, occasionally late in the afternoon. I have spent a total of about 8 hours on HP Service Chat over the past three weeks. A week ago, they completely replaced the OS, requiring me to make a recovery disk (thumb  drive) and they completely reloaded the OS, firmware, and I think everything that uses code. This required nearly four hours monitoring and responding on Chat.

 

It still didn't work. And today, I requested a repair ticket (or replacement) but they wanted one more try so they updated a couple drivers (this was also  done 10 days ago) and installed more Windows updates.

 

Good luck. Previous to contacting HP, I ran all the diagnostics and couldn't find anything.

 

 

HP Recommended

I have not tried hardwiring the modem. Your comment about Wi-fi makes me think that might be a solution, although maybe a minor inconvenience. My pokey Windows 10 desktop runs for weeks on an ethernet connection. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.