The Wi-Fi dont work

[Maxcapuz99]

The Wi-Fi dont work and in impostation the computer does not detect the Wi-Fi 

[Alden4]

Hi @Maxcapuz99,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP laptop's Wi-Fi is not working and the computer is not detecting the Wi-Fi network in the settings, there are several troubleshooting steps you can follow to try and resolve the issue. Here's a step-by-step guide.

Check Wi-Fi Switch or Key:

• Some laptops have physical switches or function keys (e.g., F2, F12) to enable or disable Wi-Fi. Ensure that Wi-Fi is turned on using the appropriate switch or key.

Restart Your Laptop:

• Sometimes, a simple restart can resolve temporary issues. Restart your laptop and see if the Wi-Fi connection is restored.

Check Airplane Mode:

• Ensure that Airplane Mode is turned off. This mode disables all wireless connections, including Wi-Fi.

Update Drivers:

• Outdated or corrupt Wi-Fi drivers can cause connection problems. Go to the HP support website, enter your laptop's model, and download the latest Wi-Fi drivers. Install them and restart your laptop.

Windows Troubleshooter:

• Use the built-in Windows Network Troubleshooter to identify and fix common network-related problems.
  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections.

Check Device Manager:

• Open Device Manager and look for any yellow exclamation marks next to your Wi-Fi adapter. If there is an issue, you may need to update or reinstall the driver.

Reset TCP/IP:

• Open Command Prompt as an administrator and enter the following commands:

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

Reset Network Settings:

• In Windows Settings, go to Network & Internet > Status > Network reset. This will reinstall network adapters and set other networking components back to their default settings.

Check for Interference:

• Other electronic devices, neighboring Wi-Fi networks, or appliances can interfere with your Wi-Fi signal. Move closer to the router and see if the connection improves.

Router Troubleshooting:

• Restart your router. If possible, try connecting to a different Wi-Fi network to determine if the issue is with your laptop or the network.

Check for Windows Updates:

• Make sure your operating system is up to date. Install any pending updates, as they may include fixes for known issues.

System Restore:

• If the issue started recently, you can try using System Restore to revert your system to a previous state when the Wi-Fi was working correctly.

If none of these steps resolve the issue, there may be a hardware problem with your laptop's Wi-Fi card,

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[Irwin6]

Hi @Maxcapuz99,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP laptop's Wi-Fi is not working and the computer is not detecting the Wi-Fi network in the settings, there are several troubleshooting steps you can follow to try and resolve the issue. Here's a step-by-step guide.

Check Wi-Fi Switch or Key:

• Some laptops have physical switches or function keys (e.g., F2, F12) to enable or disable Wi-Fi. Ensure that Wi-Fi is turned on using the appropriate switch or key.

Restart Your Laptop:

• Sometimes, a simple restart can resolve temporary issues. Restart your laptop and see if the Wi-Fi connection is restored.

Check Airplane Mode:

• Ensure that Airplane Mode is turned off. This mode disables all wireless connections, including Wi-Fi.

Update Drivers:

• Outdated or corrupt Wi-Fi drivers can cause connection problems. Go to the HP support website, enter your laptop's model, and download the latest Wi-Fi drivers. Install them and restart your laptop.

Windows Troubleshooter:

• Use the built-in Windows Network Troubleshooter to identify and fix common network-related problems.
  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections.

Check Device Manager:

• Open Device Manager and look for any yellow exclamation marks next to your Wi-Fi adapter. If there is an issue, you may need to update or reinstall the driver.

Reset TCP/IP:

• Open Command Prompt as an administrator and enter the following commands:

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

Reset Network Settings:

• In Windows Settings, go to Network & Internet > Status > Network reset. This will reinstall network adapters and set other networking components back to their default settings.

Check for Interference:

• Other electronic devices, neighboring Wi-Fi networks, or appliances can interfere with your Wi-Fi signal. Move closer to the router and see if the connection improves.

Router Troubleshooting:

• Restart your router. If possible, try connecting to a different Wi-Fi network to determine if the issue is with your laptop or the network.

Check for Windows Updates:

• Make sure your operating system is up to date. Install any pending updates, as they may include fixes for known issues.

System Restore:

• If the issue started recently, you can try using System Restore to revert your system to a previous state when the Wi-Fi was working correctly.

If none of these steps resolve the issue, there may be a hardware problem with your laptop's Wi-Fi card,

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support