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‎07-28-2023 01:11 AM

HP Recommended

I have the HP ENVY All-in-One - 27-p014 with wireless keyboard (P/N: 802451)and mouse (P/N: 802452).  Unfortunately, I have misplaced the USB receiver.  Please advise the best way to get a replacement USB receiver. Thank you.

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1 REPLY 1

‎07-28-2023 08:36 PM

HP Recommended

@ESST1 

 

I can't find the right parts.

 

            https://partsurfer.hp.com/partsurfer?searchtext=802451

 

Do they support Link-5 technology ? If not, you have to buy a new set. New USB won't work UNLESS you can find somewhere to get a new code for USB receiver to work with the code of the existing mouse and keyboard.

 

Regards.

BH
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