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HP Recommended
Pavilion G5470
Microsoft Windows 7 (64-bit)

My HP Pavilion G5470uk WI-FI has suddenly stopped working without any prior noticeable connection issue. It is not picking up on any WI-FI signals at all.  Because I am not particularly techie, I simply factory reset the machine in hope that it would rectify the issue, but unfortunately it did not.

I appreciate that the machine is quite old, but it serves my needs adequately and so I would prefer to repair it, if possible.  I had a look inside the PC, and it is my understanding that it is the 802.11bgn RT5390 Half Mini Wi-Fi PCIe Card that is at fault? But what do I know?

Any help will be much appreciated

Paul

2 REPLIES 2
HP Recommended

@Sal4dian -- different computers have different methods for enabling/disabling the WiFi adapter:

 

  • one computer uses "FN" with the "F4" key
  • Windows 10 has a control that pops-up when you point at the date/time details at bottom-right of your screen
  • one computer has a "slider" switch on the side of its case

 

HP Recommended

Hi, thanks for replying.

I do not have an NF button and nor is there a slider on the PC. I’m not sure if you’re aware, but my machine is a Desktop/Tower.

Cheers

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.