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- HP Community
- Desktops
- Desktop Wireless and Networking
- WI-FI has suddenly stopped working

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08-26-2021 09:41 AM
My HP Pavilion G5470uk WI-FI has suddenly stopped working without any prior noticeable connection issue. It is not picking up on any WI-FI signals at all. Because I am not particularly techie, I simply factory reset the machine in hope that it would rectify the issue, but unfortunately it did not.
I appreciate that the machine is quite old, but it serves my needs adequately and so I would prefer to repair it, if possible. I had a look inside the PC, and it is my understanding that it is the 802.11bgn RT5390 Half Mini Wi-Fi PCIe Card that is at fault? But what do I know?
Any help will be much appreciated
Paul
08-26-2021 12:03 PM
@Sal4dian -- different computers have different methods for enabling/disabling the WiFi adapter:
- one computer uses "FN" with the "F4" key
- Windows 10 has a control that pops-up when you point at the date/time details at bottom-right of your screen
- one computer has a "slider" switch on the side of its case