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sean011
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Message 1 of 2
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Flag Post

WIFI adapter missing from device manager

‎05-14-2018 10:58 AM

HP Recommended
Product: HP ENVY 20-d094 TouchSmart All-in-One Desktop PC
Operating System: Microsoft Windows 8.1 (64-bit)

I am having issues with the WIFI adapter on the all-in-one computer.  I have tried looking for the device in the device manager, and it is not listed.  I checked the BIOS to see if it was disabled, but iI noticed that it wasnt built into the motherboard, it is not, and found that it is a PCI express card by reading the specifications on the HP web site.  I was just curious on the easiest way to access the PCI slot on the motherboard, so I can replace it, or at least pull it out if it is no longer working, If there is a key to turn the wifi on or off  me know, but I dont think that is the issue.

 

Please let me know.

 

Thank you

 

 

 

Sean

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1 REPLY 1
AmpLighter
Level 5
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Message 2 of 2
Flag Post

‎05-14-2018 11:34 AM

HP Recommended

Possiable Solution:

 

https://support.hp.com/us-en/document/c04649175

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