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Guadal1228
Level 1
10 4 0 0
Message 1 of 2
3,814
Flag Post

WIRELESS BLUETOOTH DONGLE

HP Recommended
PAVILION 21 F3D32AA#ABA
Microsoft Windows 10 (32-bit)

OK I WAS TOLD THAT IF I WANTED bluetooth WIRLESS ON MY COMPUTER I HAVE TO BUY A DOGGLE A BLUETOOTH  WIRLESS  DOGGLE ? I NOW THAT MY COMPUTER DOES  NOT HAVE WIRLESS BLUETOOTH IN IT ALL READY . BUT I HAVE A BLUETOOTH WIRELESS HEADSEATS AND WHEN I CONECTED IT IT DID NOT WORK . SO I WENT TO BEST BUY AND I EXPLAINED TO THEM MY SETUATION AND THEY ARE THE ONE"S  WHO TOLD ME I NEED A WIRLESS BLUETOOTH DONGLE . FOR MY COMPUTER TO HAVE BLUETOOTH . WILL I AM WRITING YOU PEOPLE BECOUSE I DO NOT HAVE WARINTY NO ME SO THEY DIRECTED ME TO YOU GUYS ? SO I WAS WONDERING IF U COULD JUST DIRECT ME TO A WEBSITE THAT SUPPORT"S THE WIRLESS BLUETOOTH DOGGLE FOR MY WINDOWS SYSTUM ? I WAS GOING TO BUY ONE ON AMAZON BUT I DIDNT WHAT TO BUY IT CAUSE I DID NOT WHAT TO GET THE WRONG ONE . BUT THEN WHEN I ASKED A PERSON ON WINDOW  SUPPORT THE GENTALMAN TOLD ME THAT IT WOULD NOT WORK EATHER WAY CAUSE I NEED BLUETOOTH EXSTISIONS THAT WAS BUELT IN MY CUMPUTER AND I DONT NOW IF I DO OR IF I DONT ? 

1 REPLY 1
neymarciao
Level 1
Level 1
5 2 0 2
Message 2 of 2
Flag Post
HP Recommended

Hey there,

 

I checked the link to the product specs page for your PC below, and true it does not come with built in bluetooth

 

http://support.hp.com/us-en/product/HP-Pavilion-21-All-in-One-Desktop-PC-series/6528604/model/652976...

 

You canpurchase an external usb bluetooth adapter/dongle like you intended, below one works for my friend's PC, for your reference. Hopes this help!

 

https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4

HP Employee
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