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Artiom9
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Message 1 of 6
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Solved!

WLAN + Bluetooth card

HP Recommended
Compaq Elite 8300 USDT
Microsoft Windows 10 (64-bit)

Hello! Sorry for my English 🙂 I own a HP Compaq Elite 8300 USDT PC and I wanted to add Bluetooth support. I purchased a Wifi Card with Bluetooth: Intel (R) Dual Band Wireless-AC 3160. But only Wifi is detected in the device manager, there is no Bluetooth at all (there are no unknown devices either). I read on the Internet that Bluetooth requires usb interface in mini pci-e. Accordingly, I have four questions:
1. Is there support for usb interface in mini pci-e?
2. Is it possible to purchase a Wifi + Bluetooth card that supports my PC?
3. Is there a setting in the BIOS for activating / deactivating Bluetooth?
4. Is there any white list in the BIOS for my PC?
Please do not offer me a USB Bluetooth adapter, I want a Wifi + Bluetooth card that supports my HP!

1 ACCEPTED SOLUTION

Accepted Solutions
Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 4 of 6
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HP Recommended

Hi

So...

http://partsurfer.hp.com/Search.aspx?searchText=QV997AV

tells us it was built with...

Wireless Interface 652165-001 PCIe TP Half MiniCard (HMC) 2x2 802.11a/b/g/n WLAN PCIe adapter module

 

https://support.hp.com/gb-en/product/hp-compaq-elite-8300-ultra-slim-pc/5232866/model/5232867/manual... and the manual gives that as...

(http://h10032.www1.hp.com/ctg/Manual/c03347207)   not there.

https://harddiskdirect.co.uk/652165-001-hp-wireless-lan-card.html    shows a picture.

 

AND this is the Intel page...

https://www.intel.com/content/www/us/en/support/products/75442/network-and-io/wireless-networking/in...

 

There seem to be physical differences, in the number of connections which may be the problem.

 

 

 

View solution in original post

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Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 2 of 6
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HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

 

 

One of these?   ===   HP Compaq Elite 8300 Ultra-slim PC

https://support.hp.com/gb-en/product/hp-compaq-elite-8300-ultra-slim-pc/5232866

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Artiom9
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Message 3 of 6
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HP Recommended

Thank you so much for your quick reply! I hope I did everything right 🙂
OS: Microsoft Windows 10 Pro
Model: HP Compaq Elite 8300 USDT
System SKU: QV997AV

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Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 4 of 6
Flag Post
HP Recommended

Hi

So...

http://partsurfer.hp.com/Search.aspx?searchText=QV997AV

tells us it was built with...

Wireless Interface 652165-001 PCIe TP Half MiniCard (HMC) 2x2 802.11a/b/g/n WLAN PCIe adapter module

 

https://support.hp.com/gb-en/product/hp-compaq-elite-8300-ultra-slim-pc/5232866/model/5232867/manual... and the manual gives that as...

(http://h10032.www1.hp.com/ctg/Manual/c03347207)   not there.

https://harddiskdirect.co.uk/652165-001-hp-wireless-lan-card.html    shows a picture.

 

AND this is the Intel page...

https://www.intel.com/content/www/us/en/support/products/75442/network-and-io/wireless-networking/in...

 

There seem to be physical differences, in the number of connections which may be the problem.

 

 

 

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Artiom9
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Message 5 of 6
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HP Recommended

Hi, thank you very much for your research! I tried to follow your links in the usual way and in incognito mode, but it was unsuccessful 😞 Try to follow your links in incognito mode and correct your message, because it will be very useful for me and other owners of this computer. From your message , I realized that my computer has a slightly different connector pinout, which is why Bluetooth does not work, as I suspected. I hope you will soon complete your message so that I can find a suitable Wifi + Bluetooth Card for me. Thanks again for the quick answer!

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Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 6 of 6
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Hi

The links that work, and those that don't were found using DuckDuckGo, so you should be able to search similarly.

 

BYE.

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