• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-17-2020 07:45 AM

HP Recommended
Product: HP Envy All-in-One PC 27-b0XX Signature Edition
Operating System: Microsoft Windows 10 (64-bit)

For the last 6 months I have been having issues with my WiFi constantly dropping the internet connection.  I started using the wired connection and have been for the last few months.  This morning, out of curiosity, I tried the WiFi connection again to see if it was still as flaky as in the past. To my surprise, both the 2.4 and 5G connections were not listed as connection options any longer.  I went to Device Manager and found that the WLAN driver is no longer listed in Device Manager under Network Adapters.

 

Does this mean that the adapter has totally failed, or have I messed something up during my attempts to get it to work in a stable fashion?

 

Thanks,

Mark

1 person had the same question
1 REPLY 1

‎12-18-2020 07:41 AM

HP Recommended

I found it by Show Hidden Devices.  Can someone tell me why it is hidden?

 

Thx

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.