Warranty expired

[partht5]

I had my warranty expiring on 31 july 2016. And I had my network card replaced on 29 july 2016. After a week from replacing the card It started causing issue. I was told that for If the changed part cause problemwithin 3 month of date of replace HP would look into that problem.Is it true? Should I lodge a complain?

[erico]

By network card di you mean to say wireless network card instead?

We wouldn't know. That is HP business with you as a client.

The forum is not a business unit of HP.

Contact HP directly about that.

Refer to the information that identifies the previous case where the card was replaced.

Good luck!

[partht5 · Accepted solution]

Thank you for replying.

I asked HP about that. Well, they have policy that if the replaced part causes problem within 3 month of date of replce whether is in warranty or not the are responsible to resolve the issue but only ifthe problem is related with the replaced part.

[erico]

Good for you.

So my suggestion was the solution to your issue.