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Solved!
Warranty expired
09-12-2016 12:31 AM

I had my warranty expiring on 31 july 2016. And I had my network card replaced on 29 july 2016. After a week from replacing the card It started causing issue. I was told that for If the changed part cause problemwithin 3 month of date of replace HP would look into that problem.Is it true? Should I lodge a complain?
Solved! Go to Solution.
09-12-2016 12:35 AM

By network card di you mean to say wireless network card instead?
We wouldn't know. That is HP business with you as a client.
The forum is not a business unit of HP.
Contact HP directly about that.
Refer to the information that identifies the previous case where the card was replaced.
Good luck!
I am not an HP Employee.
09-12-2016 05:12 AM

Thank you for replying.
I asked HP about that. Well, they have policy that if the replaced part causes problem within 3 month of date of replce whether is in warranty or not the are responsible to resolve the issue but only ifthe problem is related with the replaced part.

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