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HP Recommended
HP Pivilion
Microsoft Windows 10 (64-bit)

I'm using an HP envy, and whenever I try to access a website, I get a SSL insecure error. I'm not sure why it keeps coming.

3 REPLIES 3
HP Recommended

@GraciaKennyta -- some web-sites, such as online-banking sites, use encryption, via SSL (Secure Sockets Layer), to protect all data transferred between your computer and the web-site (your banking-ID & its password).

 

Each web-site has a "certificate", assuring that the site you reached is the ACTUAL web-site, not a "spoof" web-site.  Each certificate contains information on the FIRST and LAST day that the certificate is to be trusted.

 

If the owner of the web-site allows the certificate to "expire", you will get that alert, and you should not enter any personal data, or ID/password to that site.

 

Some web-sites, like a church's web-site, choose to not acquire a certificate, mostly because the web-site does not require you to enter any personal information.  So, accessing that web-site will give you a "this web-site is not secure" message.

 

So, which web-site is giving you the message?  Do most "secure" web-sites (Google, Yahoo, Amazon, etc.) work for you?

 

HP Recommended

reinstall windows 

HP Recommended

@SophiaBerger / @GraciaKennyta -- reinstall windows 

 

That is a drastic action to take. Compare it to trading-in your automobile, when the gas-tank gets empty.

 

Plus, in this case, it is the remote web-site that has a problem, not your computer.

Either that web-site's "certificate" has expired, or the web-site has not chosen to purchase a certificate.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.