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- Weird Wifi Issue

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11-21-2021 05:03 PM
During the past month or so. My computer does a pattern with the Wi-Fi every time it boost or every time i manually disconnect the Wi-Fi. It does as follows. Wi-Fi is there, Wi-Fi disconnects for 3 seconds Wi-Fi comes back for 40 seconds, Wi-Fi disconnects for 40 seconds then reconnects and then works fine. I have tried everything from drivers to services.msc to uninstalls to checking for updates nothing works. Please someone help me i love my laptop I don't know why it does this pattern with my Wi-Fi : (
11-22-2021 01:23 AM
@filipbmxful -- have you contacted your Internet Service Provider, and asked them to replace the cable-modem? It could be the problem.
Do you also have a smart-phone or a tablet that you connect via WiFi? Does your phone/tablet lose its WiFi connection at the same time that your laptop/desktop loses its WiFi connection?
If you connect an Ethernet cable between your cable-modem and your laptop/desktop, do you still get those momentasry loss of connection?
11-22-2021 04:23 AM - edited 11-22-2021 10:29 AM
.@Itsmyname All of my devices work fine and my laptop does 2 but it does this pattern as i mentioned before it can establish a connection. I havent tryed the ethernet cable ill try it out and let you know, bit the problem appeared recently at the time windows 11 came and the prior updates i suppose. None of my devices had ever made this sort of thing with the wifi before. None of my devices do this pattern i have an older laptop 2 it connects automatically like all my devices. I have no issue with my internet my internet is fast and good everything works fine. Its just this wifi pattern on my new laptop that is boggling my mind.
11-23-2021 10:26 AM
@filipbmxful -- I just tried my Ethernet and it works straight and fast without ever making a disconnection pattern at the start like my WiFi.
Your other devices, including your older laptop, work fine, when using WiFi.
Your new laptop works fine when NOT using WiFi.
So, I doubt that it is a problem with your cable-modem.
This leaves only one possibility: the WiFi adapter inside your new computer.
With the purchase of a HP computer, you get 30 days of free telephone support from HP.
Also, you get a 12-month warranty from HP -- they are obliged to repair/replace your computer, at their expense.
So, contact HP Support.
There is no reason that you should need to "trouble-shoot" a brand-new HP computer.
11-23-2021 10:35 AM - edited 11-23-2021 10:36 AM
My laptop works fine and never disconnects from the wifi it just makes that pattern before it connects. Its just that pattern. Nothing else. Its not completely brand new i had it like 1 year now.
11-23-2021 02:30 PM
@filipbmxful -- is there more than one WiFi network in the range of the computer?
Or, do you have a "range extender" or "WiFi-repeater" as part of your home network?
Your computer could be connecting to one network, disconnecting, and then connecting to an alternate network.
11-23-2021 03:09 PM - edited 11-23-2021 04:03 PM
Hmmm i dont know if i have that,the problem is recent ao i guess no..but my router has 5ghz and 2.4ghz wifi. I dont know its really weird really really weird 😕 There are multiple wifis in the vicinity but like naighbors wifi and other users around my block.i have no range extender the router is veru close to me.
11-23-2021 07:02 PM
@filipbmxful -- can you separate the two networks, by assigning different SSID values to each network? Then, configure your computer to connect only to the stronger/faster 5G network?
11-23-2021 07:12 PM - edited 11-23-2021 07:15 PM
The 5ghz has different password to connect to and i only put that in for my laptop as wifi. I never connected it with the 2.4ghz The only known network my laptop has is the 5ghz one. Its very weird 😕 The only known network is the 5ghz one in my laptop.