• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-10-2019 01:51 PM - last edited on ‎02-10-2019 06:57 PM by Retired

HP Recommended

I have the same problem. I even checked off the box to have the Numeric Key Padfor the on screen Keyboard and it still doesn't work. Please help!!

1 REPLY 1

‎02-12-2019 04:25 AM

HP Recommended

@CSaettone

 

Greetings and Welcome to the HP Support Community. 

 

Don't worry, I'm here to help! To better assist you - What's the model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

 

While you respond to that, please refer to this document for steps - HP PCs - Numeric Keypad Does Not Work

 

Hope this helps!

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day ahead 🙂

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.