Why are my wireless earpods not working well on PC? But, they are working well with other gadgets

[Hari_03]

Even though I am able to connect any wireless Bluetooth device to my PC, it gives breaking sounds like sound cuts and those wireless ear pods are working well with other gadgets but not with my PC. I checked for the driver updates, but there was no update for Windows 11. What is the best solution to this problem?

[Irfan_06]

Hi @Hari_03,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with bluetooth devices connected to your PC .

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time those earpods worked fine on this PC?

- Have you tried connecting any other audio device to confirm if there is an issue with the Bluetooth hardware?

- Were there any changes made to your PC recently?

Take care and have a great day ahead!

Irwin6

HP Support