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HP Recommended
HP Pavilion All-in-One - 22-a113w (Touch)

Why won't my PC pick up my network but shows surrounding networks 

1 REPLY 1
HP Recommended

@Zero420 

 

The specs of your machine is

 

                   https://media.flixcar.com/f360cdn/HP-1463631666-c04856124.pdf

 

It ONLY has Integrated Bluetooth® 4.0 and Wireless LAN 802.11b/g/n featuring 2.4GHz 1x1 technology wifi adapter which supports 2.4GHz networks only.

 

Quick fix: Please allow your router to broadcast DUAL bands which are 5GHz and 2.4GHz. Your machine now can see 2.4GHz SSID and allow you to connect.

 

Regards.

BH
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