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‎08-11-2022 09:17 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0024

We are having an issue connecting the PC to the internet.  It was suggested that we get a Wireless Wi-Fi Network Adapter Card but I want to make sure I get the right one for my device.  Any suggestions?  

Category:
1 REPLY 1

‎08-11-2022 11:05 AM - edited ‎08-11-2022 11:07 AM

HP Recommended

The spec for your system shows a WiFi and Bluetooth combo device in addition to 1gb hardwired ethernet

https://support.hp.com/us-en/document/c06614079

 

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If exiting WiFi give a poor connection then try a better band:  5ghz for your Omen and a clear channel at the modem

 

Go here

https://support.hp.com/us-en/drivers/desktops

and put in your serial number and see if there is a newer WiFi driver and/or bios

If you post your product ID (not serial number) I may be able to narrow down the best driver or bios

 

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