Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-29-2018 07:18 PM

HP Recommended
Product: HP desktop Envy Desktop 750-116 S/N: MXX5420Q6B
Operating System: Microsoft Windows 10 (64-bit)

The Intel Dual Band Wireless-AC 7260 in my HP desktop Envy Desktop 750-116 just failed and will not turn on.  I have been having issues with it for a couple months losing network connectivity repeatedly.  Had to run the wi-fi troubleshooter in Win10 each time and it would only show that it reset the network adapter.  The wi-fi connection would start but fail again later.   Now it is not responding at all.  Can I get a replacement through HP or should I just buy one at the local PC supply shop?

R_Bishop
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2018 08:26 PM

HP Recommended

Hi:

 

I would try on eBay or Amazon unless you know you can get it cheaper from your local PC repair shop.

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0   HP Part # 710661-001

 

Do your search by the HP part #, not the model of the wifi card.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-29-2018 08:26 PM

HP Recommended

Hi:

 

I would try on eBay or Amazon unless you know you can get it cheaper from your local PC repair shop.

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0   HP Part # 710661-001

 

Do your search by the HP part #, not the model of the wifi card.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.