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HP Pavilion All-in-One - 24-xa0024

Hello. I need help! I went on my computer to do some work and I have no internet connection. I’ve always been connected to my wifi. I went to try and connect and I can’t even find the icon for my wifi. Now it’s saying I need a enthernet cable?? I’m confused. 

2 REPLIES 2
HP Recommended

Hi @Daise,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This could be one of the reasons. Were there any updates that happened recently?

 

If yes, then you may have to connect the ethernet cable for the internet to get activated. 

 

However, follow the instructions from this document here and see how it goes. 

You may also refer to this document.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Daise,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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