Wi-Fi connection problems

[Eclipse3]

hi, I’ve been unable to connect my hp laptop to the WiFi. I’ve tried to reset the connection and looked through al the support sites yet nothing seems to be working.

[Raj_05]

Hi @Eclipse3,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds frustrating to be unable to connect your HP laptop to Wi-Fi, especially after trying multiple troubleshooting steps. Let's go through some additional solutions that may help.

Restart Wi-Fi Adapter

• Press Windows + X and choose Device Manager.
• Expand Network adapters.
• Right-click on your Wi-Fi adapter (e.g., Intel, Realtek) and select Disable.
• After disabling, right-click it again and select Enable.
• Try reconnecting to Wi-Fi.

Update Wi-Fi Driver

• In Device Manager, right-click the Wi-Fi adapter and choose Update driver.
• Select Search automatically for updated driver software.
• Restart your laptop and check the Wi-Fi connection.

Reset Network Settings

• Go to Settings > Network & Internet > Status.
• Scroll down and select Network reset.
• This will reset all network adapters and return them to default settings.
• Restart your laptop after the reset.

Use Windows Troubleshooter

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Internet Connections and run the troubleshooter to see if it detects any issues.

Check for Windows Updates

• Ensure your laptop has the latest Windows updates. Go to Settings > Update & Security > Windows Update.

Forget and Reconnect to Wi-Fi

• Go to Settings > Network & Internet > Wi-Fi > Manage known networks.
• Select the Wi-Fi network and choose Forget.
• Try reconnecting to the network by entering the Wi-Fi password again.

Check Router Settings

• Ensure your router isn’t blocking the laptop’s MAC address.
• Try rebooting your router and connecting to Wi-Fi again.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support