Wi-fi network adapter

[madcows]

When I go away from my laptop for awhile and come back I have to restart my wi-fi network adapter, is that normal? Is this some kind of power management issue?

[Nal_NR]

Hi @madcows,

Welcome to the HP Support Community. 

I'd be happy to help you! 

It sounds like a power management issue with your Wi-Fi adapter. Here are steps to adjust the power settings to prevent the Wi-Fi adapter from turning off when the laptop is idle:

Disable Power Saving Mode for the Wi-Fi Adapter:

• Press Windows + X and select Device Manager.
• Expand the Network adapters section.
• Right-click your Wi-Fi adapter and select Properties.
• Go to the Power Management tab.
• Uncheck the box that says "Allow the computer to turn off this device to save power."
• Click OK to save the changes.

Adjust Power Plan Settings:

• Press Windows + X and select Power Options.
• Click on Change plan settings next to your selected power plan.
• Click on Change advanced power settings.
• Expand the Wireless Adapter Settings and then Power Saving Mode.
• Set it to Maximum Performance for both On battery and Plugged in.
• Click Apply and then OK.

Update Wi-Fi Adapter Drivers:

• Go to the HP Support website and search for your laptop model (HP 15-Fd0000).
• Download and install the latest drivers for your Wi-Fi adapter.

Disable Selective Suspend:

• Press Windows + X and select Power Options.
• Click on Change plan settings next to your selected power plan.
• Click on Change advanced power settings.
• Expand the USB settings section and then USB selective suspend setting.
• Set it to Disabled for both On battery and Plugged in.
• Click Apply and then OK.

Check for Windows Updates:

• Ensure that your Windows is up to date by going to Settings > Update & Security > Windows Update and clicking on Check for updates.

Reset Network Settings:

• Go to Settings > Network & Internet > Status.
• Scroll down and click on Network reset.
• Follow the prompts to reset your network settings.

These steps should help prevent the Wi-Fi adapter from turning off when your laptop is idle. If the problem persists, there may be a deeper issue, and contacting HP Support for further assistance would be a good idea😊.

Hope this helps! Keep me posted for further assistance.

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