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‎12-25-2018 04:07 PM

HP Recommended
Product: HP Envy 23 TouchSmart D030
Operating System: Microsoft Windows 10 (64-bit)

Hii, I'm hoping someone can shed some light on this issue that I've been having for months now. 


After I updated this computer to Windows 10, the sound drivers were completely ruined and also the Wifi Adapter is suddenly gone. After struggling with the sound, I finally paid someone to get it fixed along with the Wifi issue I have but he could not resovle the issue. The only way I can connect this PC onto the internet is through an ethernet cable, however, the PC will be moved to a new location in the house where that cable will not have access to. This computer USED to connect to the WiFi wirelessly but since the adapter is no longer there, I'm not sure how to re-download it. I've looked up and down on the HP website and they don't have the adapter or driver for Windows 10 even listed for this specific product (I might've missed it, who knows?).

 

Does anyone have a solution? 

1 person had the same question
1 REPLY 1

‎12-26-2018 12:08 AM

HP Recommended

Welcome to the HP Support Community @dmancia

 

Try the W8.1 driver:

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63832.exe

 

If not then you could try:

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=usb+wifi+5ghz&_sacat=0&LH_PrefLoc=1&LH_ItemCondition=...

 

REO

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