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a_atwood03
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Message 1 of 2
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WiFi icon missing

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I opened up my laptop for the first time in about a year and it was working fine but when I went to connect it to wifi the wifi icon was missing. I went to personalize the little icons on the bottom of the screen but it showed the network one was already turned on, when I turned it off a space disappeared. So basically there is a space for the wifi spot but the icon is missing and I can’t click on it? Please help I am very confused.

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@a_atwood03
Thank you for posting on the HP Support Community.

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?
  • Have you tried a wired ethernet connection? 

While you respond to that, let's try this workaround:

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

BIOS default: 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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