WiFi is disconnected when laptop charger is plugged in

[Anbu_17]

Hello everyone, 

I have an issue in my laptop, that makes me frustated, i.e., my WiFi is connected first, later if there is need to charge laptop, I plugged in to charge, but after 10 seconds, my WiFi is disconnected. If I need to work again, I need to plug out my laptop charger, and need to reconnect to my WiFi again. Kindly please anyone suggest solutions ASAP...

[A_Gayathri]

Hi @Anbu_17,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your laptop might have a power management setting that's causing the WiFi to disconnect when the charger is plugged in. Here are a few steps to try and resolve this issue:

Check Power Management Settings

Open Device Manager:

• Press Win + X and select Device Manager.

Locate Network Adapter:

• Expand the Network adapters section.
• Right-click your WiFi adapter and select Properties.

Power Management Tab:

• Go to the Power Management tab.
• Uncheck the box that says "Allow the computer to turn off this device to save power."
• Click OK.

Change Power Plan Settings

Open Power Options:

• Press Win + X and select Power Options.

Edit Power Plan:

• Click on Change plan settings next to your current power plan.
• Click on Change advanced power settings.

Wireless Adapter Settings:

• Expand the Wireless Adapter Settings section.
• Set both On battery and Plugged in to Maximum Performance.

Save Changes:

• Click Apply and OK.

Update Network Adapter Driver

Open Device Manager:

• Press Win + X and select Device Manager.

Update Driver:

• Expand the Network adapters section.
• Right-click your WiFi adapter and select Update driver.
• Choose Search automatically for updated driver software.

BIOS Update HP Laptop PC 14-d2000 (2D128AV) Software and Driver

Sometimes, updating the BIOS can resolve hardware-related issues.

Visit HP Support:

• Go to the HP Support website and enter your laptop's model number.
• Check for any BIOS updates available for your laptop model.

Download and Install:

• Follow the instructions to download and install the BIOS update.

Disable USB Power Saving

Open Device Manager:

• Press Win + X and select Device Manager.

Locate USB Root Hubs:

• Expand the Universal Serial Bus controllers section.
• Right-click each USB Root Hub and select Properties.

Power Management Tab:

• Go to the Power Management tab.
• Uncheck the box that says "Allow the computer to turn off this device to save power."
• Click OK.

Check for Interference

Ensure that your power cable and charger are not causing interference with your WiFi signal. Sometimes, moving the charger or using a different power outlet can help.

Refer to this document: HP Laptop PC 14-d2000 User manual

How to Troubleshoot Wireless Network Connection Problems in Windows 11 | HP Support 
HP PCs - Troubleshooting wired home networks in Windows 10

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[A_Gayathri]

Hi @Anbu_17,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your laptop might have a power management setting that's causing the WiFi to disconnect when the charger is plugged in. Here are a few steps to try and resolve this issue:

Check Power Management Settings

Open Device Manager:

• Press Win + X and select Device Manager.

Locate Network Adapter:

• Expand the Network adapters section.
• Right-click your WiFi adapter and select Properties.

Power Management Tab:

• Go to the Power Management tab.
• Uncheck the box that says "Allow the computer to turn off this device to save power."
• Click OK.

Change Power Plan Settings

Open Power Options:

• Press Win + X and select Power Options.

Edit Power Plan:

• Click on Change plan settings next to your current power plan.
• Click on Change advanced power settings.

Wireless Adapter Settings:

• Expand the Wireless Adapter Settings section.
• Set both On battery and Plugged in to Maximum Performance.

Save Changes:

• Click Apply and OK.

Update Network Adapter Driver

Open Device Manager:

• Press Win + X and select Device Manager.

Update Driver:

• Expand the Network adapters section.
• Right-click your WiFi adapter and select Update driver.
• Choose Search automatically for updated driver software.

BIOS Update HP Laptop PC 14-d2000 (2D128AV) Software and Driver

Sometimes, updating the BIOS can resolve hardware-related issues.

Visit HP Support:

• Go to the HP Support website and enter your laptop's model number.
• Check for any BIOS updates available for your laptop model.

Download and Install:

• Follow the instructions to download and install the BIOS update.

Disable USB Power Saving

Open Device Manager:

• Press Win + X and select Device Manager.

Locate USB Root Hubs:

• Expand the Universal Serial Bus controllers section.
• Right-click each USB Root Hub and select Properties.

Power Management Tab:

• Go to the Power Management tab.
• Uncheck the box that says "Allow the computer to turn off this device to save power."
• Click OK.

Check for Interference

Ensure that your power cable and charger are not causing interference with your WiFi signal. Sometimes, moving the charger or using a different power outlet can help.

Refer to this document: HP Laptop PC 14-d2000 User manual

How to Troubleshoot Wireless Network Connection Problems in Windows 11 | HP Support 
HP PCs - Troubleshooting wired home networks in Windows 10

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.