WiFi keeps disconnecting and warranty date is different than the date I bought the laptop

[Ameeypathak29]

The bill says 2-12-2024 but the warranty started on 30-04-2024 and now my laptop isn’t in warranty 

[Max3Aj]

@Ameeypathak29, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Wi-Fi disconnections on desktops can be frustrating, but I’ll guide you through a few steps to help resolve the issue.

Update Wireless Drivers

Outdated or corrupted drivers are a common cause of Wi-Fi instability.

• Go to the HP Support site: Official HP® Support
• Enter your desktop model number.
• Download and install the latest Wireless LAN driver for your operating system.

Power Management Settings

Windows may turn off your Wi-Fi adapter to save power.

• Press Windows + X → select Device Manager.
• Expand Network adapters → right-click your Wi-Fi adapter → Properties.
• Go to the Power Management tab → uncheck "Allow the computer to turn off this device to save power" → click OK.

Network Troubleshooter

Windows has a built-in tool that can automatically fix some issues.

• Go to Settings → Network & Internet → Status → click Network troubleshooter.

Assign a Static IP Address

Sometimes, DHCP conflicts can cause disconnections.

• Go to Control Panel → Network and Sharing Center → Change adapter settings.
• Right-click your Wi-Fi connection → Properties → select Internet Protocol Version 4 (TCP/IPv4) → click Properties.
• Choose Use the following IP address and enter:
  • IP address: 192.168.1.xxx (choose a number not used by other devices)
  • Subnet mask: 255.255.255.0
  • Default gateway: 192.168.1.1
  • Preferred DNS: 8.8.8.8
  • Alternate DNS: 8.8.4.4

Check Router Settings

• Ensure your router firmware is up to date.
• Try switching between 2.4GHz and 5GHz bands.
• Avoid channel overlap by setting your router to a less congested channel.

BIOS Update (Advanced)

If the issue persists, updating the BIOS may help.

• Visit HP BIOS Updates for guidance. Official HP® Support
• Make sure to follow instructions carefully to avoid system issues. 

And for the warranty dispute, To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support