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bopeep08
New member
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Message 1 of 2
283
Flag Post

WiFi trouble

‎03-27-2020 03:44 PM

HP Recommended
Product: HP Envy All-in-one PC 27-boxx
Operating System: Microsoft Windows 10 (64-bit)

Basically my wifi button has disappeared and is not and never was on airplane mode, i just need help getting the button back some one please help. I don't know if its the computer or my wifi box. 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,464 477 792
Message 2 of 2
Flag Post

‎04-01-2020 03:45 PM

HP Recommended

@bopeep08 Welcome to HP Community!

 

I understand that the Wifi button is disappeared.

 

Do not worry. I will try to fix the issue.

 

Please perform the below steps and check for the issue.

  1. I have a few steps that will resolve your concern,  

  2. Do a hard reset of the notebook to see if that gets the card to show up.   

 Click here for instructions.  

  1. Reinstall the drivers from the HP website.  

  2. If the issue persists, recover the original drivers from HP/Recovery manager.  

  3. Initiate a system restore followed by a Recovery to resolve the issue.  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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