• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-06-2019 07:09 AM

HP Recommended
Product: HP All-in-One 24-f0xx
Operating System: Microsoft Windows 10 (64-bit)

I bought an HP pc recently and I found the wifi internet connection not stable The connection could hold up for one day sometimes but suddenly lost connection. My pc model is HP All-in-One 24-f0xx , and product number 6DV08AA#AB5

Network adapter is Realtek rtl8822be 802.11ac pcie adapter. I tried all the solutions provided in the internet but still could not solve the problem. Hope some expert here could help. Cheers.

3 REPLIES 3

‎08-06-2019 07:19 AM

HP Recommended

Hi:

 

The only suggestion I can offer if you have not done so already, would be to update the wifi and Bluetooth drivers to their latest versions and restart the PC.

 

Wifi:  2024.0.8.107/2024.0.4       Jun 5, 2019

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

 

Bluetooth:  1.6.1015.3008          Jun 28, 2019

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98235.exe

 

 

Was this reply helpful? Yes No

‎08-06-2019 07:27 AM

HP Recommended

Thanks. Will try.

Was this reply helpful? Yes No

‎08-06-2019 07:28 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.