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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Wifi connection

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10-29-2020 06:32 AM
Hi
At present I use this desktop with an ethernet cable. I now wish to use it via wifi connection. Can you advise me in easy step by step instructions how to change this. Thats if this desktop allows this, which I think it does reading the help guide. I have a wifi connection up and running for other devises so just wish to add this pc to the system.
Sorry cant make sense of the help guide which does keeps thinking I have a PRinter wifi problem. I just need to know how to change from ethernet to wifi.
Many thanks Wyn
11-01-2020 03:12 PM
@W-55 here's a few things you need to do, to resolve this issue once and for all:
- Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
- try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
- Link for safe mode with networking is given in my earlier post. Please try that.
- Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
- Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
- Try performing a clean boot in windows 10 using this link: Click here for steps
- Try this link fixing network connections in windows 10: Click here
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.