• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

So tonight I was happily using my desktop to work on (via wifi) then my computer crashed...when I restarted it Wifi completely disappeared. When trying to open available networks, nothing comes up. Troubleshoot suggests connecting an ethernet cable but this is not possible as the router is downstairs!! I've tried searching options for help and the realtech adapter says it's working fine and doesn't need any updates. 
Any help would be greatly appreciated! I have to teach live lessons on Monday so really need to sort this issue asap.
TIA
From a very tired and stressed teacher.

2 REPLIES 2
HP Recommended

Spent two hours trying to resolve this issue last night...this morning it's back to normal and working fine.🙈

HP Recommended

How did you do it? I have been trying to fix this for almost 3 months! Lol

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.