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‎07-10-2022 11:24 AM

HP Recommended

I was doing a quiz yesterday,all of a sudden my wifi disappeared from my hp laptop. I use the internet from my phone to do my work on my laptop. I have looked under the NETWORK ADAPTERS.its not there

16574737051341363700677119749075.jpg

 Please, somebody help me get it back on so I can finish my quiz for school..Thank You so much

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2 REPLIES 2

‎07-10-2022 11:35 AM - edited ‎07-10-2022 11:35 AM

HP Recommended

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Use this guide and roll back your (Realtek RTL8821CE Adapter) wireless device driver below the <Network adapters> 

 

How to Roll Back a Device Driver in Windows 11

https://websiteforstudents.com/how-to-roll-back-a-device-driver-in-windows-11/

 

(2) Restart and test again ...

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‎07-11-2022 02:20 PM

HP Recommended

Please report your results.

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