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‎04-03-2022 05:00 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa0024
Operating System: Microsoft Windows 11

I have windows 11- intermittently I cannot connect to wifi since the Relatek RTL 8822 BE Adaptor goes missing (disappears from Device manager) and the desktop cannot detect it- then I have to shut down the computer multiple times a day for it to be detected- I have tried the windows troubleshoot and videos online but keeps happening- any suggestions? thanks

1 person had the same question
5 REPLIES 5

‎04-03-2022 05:16 PM

HP Recommended

I was unable to find any Windows 11 drivers for the model you listed

You can use this guide to find the product number.

 

There are drivers and bios updates for your model but only for windows 10..  They will work but several are listed and the model number may tell which one to use

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-all-in-one-pc-24-xa0000i/23302609/model...

 

Was this system certified for 11?

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1 person found this reply helpful
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‎04-03-2022 05:22 PM

HP Recommended

Hi, @INDIANDOC 

 

The Realtek Wi-Fi drivers on your PC's support page are old.

 

This is the latest W10/W11 driver for the Realtek RTL8822BE Wi-Fi adapter...

 

2024.0.10.226     12/24/2021

 

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136987.exe 

 

You may want to give it a try if the Wi-Fi driver is on an older version.

2 people found this reply helpful
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‎04-06-2022 02:00 AM

HP Recommended

Thanks for the quick reply- Someone else was able to find an updated driver so i will try that Thx again still

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‎04-06-2022 02:01 AM

HP Recommended

Great thanks- will try to update the driver- otherwise I may just but a USB Wifi adaptor and use that instead if the issue isnt resolved still thx

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‎04-06-2022 06:34 AM

HP Recommended

You're very welcome.

 

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