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‎04-28-2025 12:44 PM

HP Recommended

sorry for disturbing you but still wifi is not working

 

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‎04-28-2025 12:51 PM

HP Recommended

the test is done disconnecting the USB wi-fi ?

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‎04-28-2025 12:52 PM

HP Recommended

yes

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‎04-28-2025 12:55 PM

HP Recommended

Then I can only suggest, that you uninstall the driver and install the original HP driver from the HP website.

 

Victus by HP 15.6 inch Gaming Laptop 15-fa1000 Software and Driver Details

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‎04-28-2025 01:01 PM

HP Recommended

Thank you for your time. Do you know what could have caused this issue since the system is only seven months old?

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‎04-28-2025 01:05 PM

HP Recommended

It is very difficult to know, it may be damaged card, this is covered by warranty, it may be that the card is a little out of the slot, well check the support page of the model that has updated the BIOS.

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‎04-28-2025 01:54 PM

HP Recommended

Thank you very much really appreciate your time.

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‎04-29-2025 10:47 AM

HP Recommended

You are welcome, happy to help

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