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‎01-18-2022 05:50 AM

HP Recommended
Product: HP Beats Special Edition 23-n012 All-in-One Desktop PC

Need to replace the OEM keyboard. Will any HP wireless keyboard work? The interface appears to be on-board and the replacement kayboards have usb dongles?

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2 REPLIES 2

‎01-18-2022 09:31 AM

HP Recommended

@jcarish 

 

The answer is NO, the dongle inside has code to "talk" with keyboard & mouse outside. Two machines which are sit next other can't use same code, just thinking you want to type something when the a person sits next to you to type other thing.

 

You can use a new SET with new dongle, keyboard and mouse. Please use a Link-5 family products, you can use one dongle to connect up to 5 different wireless devices.

 

Regards.

BH
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‎01-30-2022 06:49 AM

HP Recommended

I bought an open box hpenvy32. The wireless KB and mouse obviously are from a different hp envy32 as they don't pair. Wondering if there is some way I can pair the wrong KB and mouse to the current HP Envy?

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