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- HP Community
- Desktops
- Desktop Wireless and Networking
- Windows 10 Update Took My Bluetooth Driver Away
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06-13-2018 06:28 PM
Windows 10 Updated yesterday. 6-12-18
After that update the Bluetooth Driver was no longer working.
There is no longer a "Toggle" for On-Off of the Bluetooth.
However, The Keyboard and the mouse still work seemlessly.
Ethernet Connection.
Microsoft tells me I need an updated driver from HP.
Solved! Go to Solution.
06-15-2018 02:04 AM
Hi
HP All-in-One - 24-g214
Broadcom Bluetooth Driver | 12.0.1.921 Rev.A | 21.1 MB | Mar 21, 2016 | Download |
Intel Bluetooth Driver (Windows 10) | 20.20.0.5 Rev.B | 27.0 MB | Dec 25, 2017 | Download |
Realtek RTL8000 Series Bluetooth Driver | 1.0.0.61 Rev.A | 48.0 MB | Apr 17, 2017 | Download |
Realtek RTL8723BE Bluetooth 4.0 Driver | 1.0.0.79 Rev.A | 52.8 MB | Oct 12, 2017 | Download |
Hopefully one will work.
06-15-2018 05:16 AM
Thanks for your help, Distinguished Professor.
It was resolved by MS Live support with a remote access visit, after a few hours of "kicking and screaming".
They wanted to push it off on HP but I insisted they correct their "update" mistake.
So, after a few different attempts, everything was resolved.
I will keep this information stored just in case thing go awry again.
Thanks again!