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09-13-2019 05:26 AM
09-16-2019 01:16 PM
@Daewoo1 Have you run a wireless card test on your computer?
Download and install the HP Hardware diagnostics tool from this link.
Once installed, shut down your computer.
Wait for a minute.
Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics.
Select the component test and run a wireless test on your computer.
Refer to this HP Article for assistance.
If the test fails or does not detect the wireless card, it could be faulty.
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