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Daewoo1
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Message 1 of 2
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Windows 10 updated, WiFi ceased working after reboot - doesn't recognise any WiFi signals.

HP Recommended
HP All-In-One 24-E0XX
Microsoft Windows 10 (32-Bit)
Processor: intel(r) core(tm) i3-7100u cpu @2.40ghz
 
Windows 10 update forced a reset of desktop last night, resulting in any/all WiFi capabilities going missing.
 
Any attempts to troubleshoot are stopped by it requiring an Ether net cable being plugged in, and that's the only option it gives with regards to connectivity.
Doesn't give the option to revert to previous Windows 10 version, but this isn't the case this time, as it previously saved over 10 days ago (in spite of updating last night?) 
1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Daewoo1 Have you run a wireless card test on your computer?

 

Download and install the HP Hardware diagnostics tool from this link

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

 

If the test fails or does not detect the wireless card, it could be faulty.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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