• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

My wireless mouse scrolls up and down when I scroll down or up,

1 REPLY 1
HP Recommended

@tpcallahan -- when you use the "scroll-wheel" on a mouse, you will find that the direction of the scrolling of the window goes one way on a computer running the Microsoft Windows operating system, and the opposite way, on a computer running the Apple MacOS operating system.  Is that what you mean?

 

On some mice, if you "click" on the scroll-wheel, it might "lock" in a downward position.

Then, simply physically moving the mouse, without touching the buttons or the wheel,  will cause the screen to scroll, until you re-click on the mouse-wheel, to terminate this scrolling action. Is that what you mean?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.