• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-26-2021 08:29 AM

HP Recommended
Product: HP Printer ENVY PHOTO 7155
Operating System: Microsoft Windows 10 (64-bit)

So I like to connect computers to the LAN for optimal speed. This HP printer however is wireless. I get troubles keeping the printer connected this way. When connecting a computer over same WIFI I don't get these troubles. I have to connect to 2.4 GHz though, because that's the speed this printer works on. Can I set my router to adjust to 2.4 GHz for just this printer? Or any other solution to be able to print from 5Ghz connection to my computer? Or from computer on the LAN network to the WIFI printer setup?

When I'm here I have a problem
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2021 02:06 PM

HP Recommended
@Jos1948 wrote:

So I like to connect computers to the LAN for optimal speed. ...

@Jos1948 

 

Faster WiFi won't make printers print faster, printers have their speed using PPM (Page per minute).

 

You can logon your router and allow it to broadcast DUAL bands which are 2.4GHz and 5.0GHz. Your printer will "see" 2.4GHz SSID and allow you to connect. All devices use same wifi router therefore your computer(s) can use you printer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎11-26-2021 02:06 PM

HP Recommended
@Jos1948 wrote:

So I like to connect computers to the LAN for optimal speed. ...

@Jos1948 

 

Faster WiFi won't make printers print faster, printers have their speed using PPM (Page per minute).

 

You can logon your router and allow it to broadcast DUAL bands which are 2.4GHz and 5.0GHz. Your printer will "see" 2.4GHz SSID and allow you to connect. All devices use same wifi router therefore your computer(s) can use you printer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.