Wireless adapter does not show in device manager

[sekii1]

Hi,

The wireless adapter does not show in device manager.

This is All-in-One and i not have keys FN+Wifi. In bios cant't find any wi-fi button.

Please tell me how i can switch it on? Install software?

Thanks.

[Lil_Boy_Blue]

Hi

Did the PC come with W10 originally?

https://support.hp.com/us-en/product/hp-pavilion-23-q200-all-in-one-desktop-pc-series/9259663/model/...

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
PAUSE
netsh wlan show interfaces
PAUSE
netsh wlan show drivers
PAUSE
netsh wlan show profiles
PAUSE

[sekii1]

Physical address transport Name
=================== ==========================================================
DC-4A-3E-F6-FF-0E \Device\Tcpip_{D536EC27-6712-420C-964A-52A0A08A5E75}

Press any key to continue . . .
There is no wireless interface in the system.
The hosted network status: not available

Press any key to continue . . .
There is no wireless interface in the system.
Press any key to continue . . .
There is no wireless interface in the system.
Press any key to continue . . .

[Lil_Boy_Blue]

So did it come with Windows 10 originally?

[sekii1]

Did the PC come with W10 originally?

- I don't remember. I think with win7

[Lil_Boy_Blue]

ESC and F1 should show something similar.  Mine is an RTL8723BE.

SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

[sekii1]

My System SKU: V2F84EA#ACB

[Lil_Boy_Blue]

Hi

So...

http://partsurfer.hp.com/Search.aspx?searchText=V2F84EA

Interface (Module)
	-N/A-		803344-001	Wireless LAN - 11ac INT 3165 M.2 MOW		Compliant/Exempted

That makes it an Intel 3165 or HP

https://www.impactcomputers.com/803344-001.html

AND I believe Paul Tikkanen has the solution...

https://h30434.www3.hp.com/t5/Desktop-Wireless-and-Networking/HP-Envy-750-129ns-Not-Finding-Wifi-Har...

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system. 

ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76890.exe

Bluetooth:

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76055.exe

[sekii1]

Installed this two package, reboot PC, nothing change.
This looks like wifi disabled in bios or keys (FN+). On notebooks this happened when switch of on case.

[sekii1]

it in device manager when display hidden devices