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08-18-2019 08:33 AM - last edited on 08-20-2019 08:51 AM by Cheron-Z
hi I'm using hp omni 120-1120in all in one pc running windows 7 home basic os
wifi adapter is upto date and enabled but wifi is not working
it says "wireless capability is turned off"
i can't find any switch in my pc and there is no wifi button on my keyboard
how to turn on wireless capability
System model : HP OMNI 120-1120IN ALL IN ONE PC
S/no : 
IT USED TO WORK PROPERLY
FROM PAST 6 MONTHS ITS NOT WORKING
IT SAYS "WIRELESS CAPABILITY IS TURNED OFF"
Don't know the reason for this problem
I'm using the wireless capability which came with the system
Windows update is up to date
And i also searched the driver online using update driver in device manager
It said " driver is up to date"
And the wifi lan says " The device is working properly"
The wifi adapter is enabled
I checked power management also
It also didn't solve my problem
I reset winshock ,ip ,etc
It also didn't work
I did hp hardware diagnosis it said WiFi adapter is working properly
I dont know what is the problem
I can't find any wifi switch on my pc and keyboard
08-20-2019 01:35 PM
@PRABHU1996 Here's what you need to do, to turn the wireless capability back on:
Method 1: Most of the laptops have a tiny switch on the side (or front) of the laptop that turns the wireless ON/OFF. Make sure you’ve switched it on.
Method 2: Do the following:
- Click Start, type network and sharing center in the Start search box and hit Enter.
- Click Change adapter settings.
- Right-click the connection and select Enable.
Method 3: By installing the latest driver for the wireless network adapter obtained from the manufacturer a majority of connection problems within Windows 7/8/10 have been solved. Download and install the Windows compatible drivers for support site of the manufacturer of your laptop and check if the issue gets fixed.
Method 4: To enable the wireless adapter, go to the admin account by enabling it and there run the network troubleshooter and see if it can fix the problem.
To enable Admin account in Windows 10/8/7, open an elevated command prompt window, type the following and hit Enter:
netuser admin active:yes
Now log off, and you can see a new Admin account at startup. Run the Network troubleshooter here.
After getting admin privileges, it can auto fix the issue in most of the case.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
I am an HP Employee
08-24-2019 02:53 PM
This might require access of the computer to fix this issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
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