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HP Recommended

Hp wireless keyboard and mouse shows connected but not working that I haven't use about 1 year

 

3 REPLIES 3
HP Recommended

Please make sure that the batteries of the wireless keyboard and mouse are charged. If there is still a problem, there may be a problem with your driver.

HP Recommended

Yes! I think so but when I removed and connect again it will show connected but I have changed new battery in my mouse it blink 

HP Recommended

How to update driver

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