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- HP Community
- Desktops
- Desktop Wireless and Networking
- Wireless keyboard mouse dongle break

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05-04-2025 12:07 PM
@Rohan_patidar73, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear about your broken dongle. Unfortunately, HP wireless keyboard and mouse dongles are typically paired with their specific devices at the factory, making them difficult to repair or replace individually.
However, you can try contacting an HP service center to see if they can offer any solutions. You may visit the nearest HP authorized service center, the service team will check and assist you.
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode)
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support