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HP Recommended
HP All-in-One Desktop PC 24-cb0000a (3B5H8AV)
Microsoft Windows 11

New HP will not recognize Logitech wireless keyboard and mouse from old computer. Can't find anything thru HP, Logitech or general internet.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Solved. Old had mouse dongle and keyboard dongle. Software unified them. Tried Keyboard dongle instead of mouse dongle. Worked. Thanks

View solution in original post

3 REPLIES 3
HP Recommended

hi

"" will not recognize Logitech ""

more precisely ?
Most, if not almost all, keyboard/mouse sets will work on any computer
so what do you see in device manager
which model do you use, does it work with other computer
Will any other keyboard/mouse work with this computer?

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Solved. Old had mouse dongle and keyboard dongle. Software unified them. Tried Keyboard dongle instead of mouse dongle. Worked. Thanks

HP Recommended

🤔

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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