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HP Recommended
Microsoft Windows 11

The HP wireless mouse is working but the keyboard is no both use the same dongle 

3 REPLIES 3
HP Recommended

hi

How long have you had this keyboard / mouse kit?
If the mouse still works, the batteries are new, then it is certainly broken

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Windows 11 22h2 inside , user

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HP Recommended

every thing is new, after experimenting around I found the moving the dongle to a high speed usb port every is working. Does not sense to me. 

HP Recommended

every thing is new, after experimenting around I found the moving the dongle to a high speed usb port every is working. Does not sense to me

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