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12-26-2021 08:56 PM
This is usually a surface problem. If you are using the proper mousepad and it was working up until the last microsoft update then I suspect the USB driver got changed.
If you have a custom mousepad with picture with a lot of blue then dont use blue led mouse and same for the red.
If on glass then get an "anywhere" type mouse.
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12-27-2021 05:09 AM
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You probably have multiple USB ports, front rear of the tower, have you tried
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12-27-2021 12:56 PM - edited 12-27-2021 01:00 PM
This is beginning to sound like a hardware problem and not driver.
The keyboard is now typing multiple letter when it shouldn't?
Any other devices (camera, printer, smartphone) also connected? - then remove them.
Do not use a USB2 port to charge a phone, fitbit or any similar device.
Try a different port?
Put mouse on USB3 and Keyboard on USB2: Anything change?
Reverse ports.
If any device on the USB2 fails but USB3 is OK then get a USB3 hub and don't use USB2 until the problem is fixed.
There are a couple of places where a driver change can cause problems. If you bring up the windows device manager and look through the USB and Mouse HID are all "rollbacks" grayed out? The below image is from my system. Note the HID mouse driver is grayed out for a rollback. There is no previous driver. You can also check al the USB devices as show further down.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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problem please mark this as a solution so others can find it