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Baggiest
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Solved!

X7500 Wireless Mouse

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HP X7500 Wireless Mouse
Microsoft Windows 10 (64-bit)

I have recently purchased a HP X7500 Bluetooth Wireless Mouse.  I am sorry but I'm registered blind/deaf, so I can't see the serial number, therefore I couldn't get through to support.  My query is.  I have been told that on the underside of the mouse adjacent to the sensor lens there is a little blue button, what is this for?  I haven't touched it, not knowing its purpose. I have enlarged the text in the quick setup guide, but there's no mention of this button.

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Riddle_Decipher
HP Support Agent
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@Baggiest

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you need help setting up the X7500 Wireless Mouse,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check the User Guide? as it doesn't describe a blue button, instead a switch to turn on the mouse?

 

While you check that out, here's a few things you should know:

 

We don't need the serial number, so you don't have to worry about that 😉

That said, certain mouse have this button to initiate the pairing process, however, your mouse is more advanced and pairs with the wireless receiver automatically when the mouse is turned on and therefore, doesn't need the blue button.

 

If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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