cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
daerrn
New member
2 1 0 0
Message 1 of 2
919
Flag Post

bcm20702a0 Bluetooth "Driver is unavailable"

HP Recommended
Pavillion p7-1247c
Microsoft Windows 10 (64-bit)

when i plug in my insignia Bluetooth adaptor (bcm20702a0) it says "driver is unavailable".

 

Ive just upgraded to windows 10, and downloaded and ran the sp75330.exe file which seems to be a common fix but no luck.  Using a HP pavilion desktop. Any help would be greatly appreciated.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,315 64,879 22,040 33,958
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if Windows update will install a driver for you.

 

To do that, click on the bcm20702a0 device needing the driver.  Click on the driver tab.  Click on Update Driver and select the automatic search.

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation