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- bcm20702a0 Bluetooth "Driver is unavailable"

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12-29-2020 01:47 PM
Product: Pavillion p7-1247c
Operating System: Microsoft Windows 10 (64-bit)
when i plug in my insignia Bluetooth adaptor (bcm20702a0) it says "driver is unavailable".
Ive just upgraded to windows 10, and downloaded and ran the sp75330.exe file which seems to be a common fix but no luck. Using a HP pavilion desktop. Any help would be greatly appreciated.
1 REPLY 1
12-29-2020 02:08 PM
Hi:
The only suggestion I can offer would be to see if Windows update will install a driver for you.
To do that, click on the bcm20702a0 device needing the driver. Click on the driver tab. Click on Update Driver and select the automatic search.
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