Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 2
Flag Post


blue screen netr28x.sys

HP Recommended
HP Pavillion 500-027c
Microsoft Windows 10 (64-bit)

Getting bluescreen  Stop Code: Driver IRQL not less or equal

what failed netr28x.sys

Level 21
Level 21
129,252 119,429 19,507 29,817
Message 2 of 2
Flag Post
HP Recommended



That netr28x.sys stop code is related to the Ralink wifi adapter your PC has, which is not compatible with the newer builds of W10.


This is the only W10 driver released for that model wifi card which you can try.


If your PC already has this driver installed, then I recommend you uninstall the Ralink wifi adapter in the device manager, check the uninstall driver box, shut down the PC, and physically remove the card.


If you connect by wifi, you can replace the internal card with a dual band USB wifi adapter that has better support for W10.


If your PC has two antenna cables connected to the internal card, let me know and I will suggest a suitable internal wifi card replacement.




Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation