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‎01-06-2022 05:04 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-b016
Operating System: Microsoft Windows 10 (64-bit)

I have a couple of devices that work with  Bluetooth with my comp in and all of sudden they are no longer active with my booth tooth I check to see if it shut off and its no longer to be found on my comp 

I check the drivers and they seem to be removed I updated them from the manufactures website and they still haven't been replaced on my comp I'm lost I do not know what do from here on out someone save me 

1 REPLY 1

‎01-06-2022 06:49 PM

HP Recommended

@VWill33 -- it seems to be a failure of the BlueTooth adapter inside your computer.

 

At this point, you have two options:

  1. find a certified computer technician, who can partially disassemble your computer, disconnect the current internal BlueTooth adapter, connect a replacement, reassemble, and test;
  2. purchase a new external BlueTooth adapter that connects to a USB port on your computer. This is a "5-minute-do-it-yourself" solution, not needing to pay a technician.

Image of one internal adapter is at: Yosoo WiFi Card Network Atheros AR5B22, Dual Band Wirless Mini PCI-E 802.11N WiFi WLAN Card, 300M Wi...

 

Your choice.  🙂

 

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