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‎09-05-2017 10:20 AM

HP Recommended
Product: HP 15-BE012TU Notebook
Operating System: Microsoft Windows 7 (64-bit)

bluetooth devices are not shown

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-05-2017 10:29 AM

HP Recommended

Hi:

 

Did you install the required bluetooth driver for the model wifi card your notebook has?

 

If not, you need to...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

View solution in original post

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3 REPLIES 3

‎09-05-2017 10:29 AM

HP Recommended

Hi:

 

Did you install the required bluetooth driver for the model wifi card your notebook has?

 

If not, you need to...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

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‎09-05-2017 12:10 PM

HP Recommended

It's working thanks

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‎09-05-2017 01:08 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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